Returned products must be in their original condition, unworn, and with all tags attached. Upon receipt of returned goods, we reserve the right to deny the return if the products do not meet policy requirements. We accept returns on domestic US web orders within 10 days from the delivery date.
Several types of goods are exempt from being returned:
-Accessories (jewelry, hats, shoes)
-Final sale items
There are certain situations where only partial refunds are granted (if applicable):
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-Any item that is returned more than 10 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. In addition, there is an $18.00 restocking fee for 8 items or more that will be withheld from the credited amount. Additional fees may apply for more items.
Please note that it may take up to an additional 10 days for the refund to show up on your account statement depending on your credit issuer's processing time. Unauthorized returns will be processed as online only store credit.
LATE OR MISSING REFUNDS:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please send us an email.
All sale items are final sale and are not eligible for return nor exchange. Only regular priced items may be refunded or exchanged.
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email and send your item to:
1107 S. Peters St. #314
New Orleans LA 70130
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.